Partnering to Deliver Measurable, Bottom Line Results
Human Facets has been very successful working with major client systems both in the United States and internationally. A number of key clients have won diversity awards as a result of Human Facets programs.
J.P. Morgan Chase and Citigroup in the United Kingdom won the Opportunity Now Award and J.P. Morgan Chase also won the Business in the Community Award. Texas Instruments won the Catalyst Award during the time Human Facets worked with their leadership teams.
…Dr. Turnbull is an excellent facilitator. She demonstrates high levels of engagement with the Unconscious Bias program participants and was the key to the program’s success. Her subject matter knowledge of unconscious bias and diversity gave the program credibility. Dr. Turnbull uses a range of adult learning principles ensuring participants effectively develop the skills to meet the objectives of the program in an interesting and interactive way. She received outstanding feedback from participants. Dr. Turnbull is a global expert in the area of unconscious bias and diversity/inclusion and is a thought leader in this field. She is extremely professional and worked collaboratively with our organization to ensure that the program was successful. She is flexible in adapting to program changes and proactively identified and implemented program improvements during the implementation phase. She operates with high levels of integrity and is friendly and easy to work with.
—Australian Corporate Client
…In my Leadership Role as the Union Chairman, I have the opportunity to be one of the first to attend learning and development sessions/opportunities that will be offered to our membership (at Miller Coors). In the case of the “Building Cultural Sensitivity” work presented by Human Facets i will admit, I may have been a bit hesitant to engage based on expectations of what benefits could/would be achieved.
After attending as a participant, I felt compelled to attend other sessions to hear the dialogue from the various audiences. The attendees in each session were (diverse) cross functional employees with varied tenure, multi level in nature. “Building Cultural Sensitivity” provided a great place for people to share thoughts and experiences in a unique way and with people that they might not have ever had the opportunity to do so with.
It truly was about awareness and sharing in a very non-threatening way that seemed to allow for greater openness and hopefully understanding. By the final few sessions I observed there were more and more Thank you’s to each other for the sharing. Ultimately, how it evolved and ended up was more than expected. THANKS to Human Facets for the experience.
—John Holub, Chairman, UAW Local 2308
…Helen was a known expert in the field of diversity and organisational development in the US, but it is to her great credit that she managed to translate and sell the concepts to a wholly sceptical and initially unreceptive multi-national audience in the London office.
The Leading Diversity 1-day training programme that she delivered over a two year period to in excess of 1500 officers and staff of the bank was the most ambitious and successful training intervention ever introduced in Europe.
Helen’s skills as a facilitator are second to none. She is intuitive, fluid, articulate and natural, spotting and heading off potential “hot spots” and providing an environment where people feel safe to express their views and know they will be heard. Her antenna are always up, yet she appears at complete ease with her audience and never radiates anything but calm and control.
But Helen has much more to offer than just stand up training and facilitation. Her OD skills are fabulous and her holistic approach to culture change is practical and realistic yet inspirational. Whatever she does, she takes people with her and makes the journey seem immensely worthwhile.
As a business partner, Helen is an exceedingly reliable and diligent colleague, working seamlessly to ensure that goals are delivered and targets are met. You feel reassured when working with Helen that everything is possible and will be done to the highest standard. I recommend her to you most highly.”
—Alison Pullman, JP Morgan
…Dr. Helen Turnbull has an intuitive talent for working with groups, large or small. At Texas Instruments she has consulted on Diversity initiatives, teaming and empowerment initiatives and strategic change efforts. In each case she brought the same exceptional skill and talent to all of these diverse projects. Her ability to customize the design and to think on her feet ensure that Helen sets an exemplary example of consulting at its best.
—Tegwin Pulley, Texas Instruments
…We partnered with Human Facets at the start of our diversity journey. We were initially overwhelmed with the scope of what we wanted to achieve and working with a seasoned diversity professional helped us to develop a robust infrastructure and an impactful strategy. The time invested at this stage of the programme was a significant influence on the success we went on to achieve.”
—Fleur Bothwick, Major Investment Bank, UK
…Dr. Helen Turnbull worked with us for an extended period, assisting us in making major culture changes. We shifted our organization from a hierarchical culture to empowered teams and she was a key player in the success of these efforts. Her ability to listen to her clients, respond to their needs, think on her feet and provide each group with an outstanding experience is unprecedented. She is without question one of the most gifted and talented consultants I have ever had the privilege of working with.”
—Mercedes Reuter, Texas Instruments
…Dr. Helen Turnbull recently was voted one of two faculty members within our university community of over 26,000 students as the professor students would most like to hear speak about where she finds meaning and purpose in life in the NSU Last Lecture Series.
Dr. Turnbull is clearly knowledgeable, organized and engaging. Her presentation provided opportunities for all learning styles to connect and combined important lessons, illuminating her depth of experience in a very down-to-earth, conversational style that captured the audience’s attention. Afterwards, students and staff stayed in the lecture hall waiting to ask questions in an attempt to glean additional insights from her. After the presentation, many asked if it was possible to get a copy of her speech or Powerpoint presentation. One student remarked that there was so much good information, he couldn’t capture it in one sitting.
My first experience working with Dr. Turnbull was when she served as a presenter for the 2007 Diversity Summit. Her demeanor, insights, and presentation style were impressive then and it was an honor to have the opportunity to hear her speak again this year in the Last Lecture Series.”
—Terry Morrow, Director of Student Leadership, Nova SE University
…The Miami area International Coach Federation would like to thank you for your presentation on Diversity. It is clear that you are passionate about this topic and told stories in a way that both captivated the imagination and made the listener want to know more. Audience survey comments indicated that you were an outstanding and very exceptional presenter, engaging, and held the audience’s attention. Thank you again for your expertise in the subject and your contribution to the success of our chapter.”
—The International Coach Federation, Miami Area Chapter